SHIPPING POLICY
How It Works
All orders are processed with care within 2-3 business days. We offer free standard shipping with Royal Mail to our MVB clients. The estimated delivery time depends on your location. However, in the rare event that your package is lost or significantly delayed during transit, please contact us as soon as possible.
RETURNS
How It Works
We take pride in the craftsmanship and quality of our handmade jewellery. Your satisfaction is important to us, and we want you to love your purchase. If you are not completely satisfied with your order, we offer returns and exchanges under the following conditions;
Return or exchange is only eligible for rings due to hygiene reasons. Please contact us within 3 days of receiving your order. The item(s) must be unused, in their original packaging, and in the same condition as when received. If you have any questions or concerns about our returns policy or need assistance with a return or exchange, please contact us using the link below.
WARRANTY AT MISS VIV BOLD
About Our Policy
This limited warranty is valid for a period of 90 days from the date of purchase.
PRIVACY AT MISS VIV BOLD
All About Information Security
Here at Miss Viv Bold we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and safeguard the information you provide to us.
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We may collect personal information when you interact with our website, make a purchase, or communicate with us. This information may include:
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Name, contact information (email address, phone number, shipping address, billing information, order history and communication preferences.
We use the information we collect for the following purposes:
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To process and fulfill your orders, to communicate with you regarding your orders, inquiries, and updates, to provide customer support and address your requests, to send you marketing and promotional materials (only if you have opted in)